Getting the Joy to You

At Tiny Brights, we understand how exciting it is to wait for something special—especially when it’s meant for a child. That’s why we strive to ensure your order is processed and delivered smoothly, promptly, and with care.

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Order Handling Time

• Processing Time: Orders are prepared and packaged within 1–3 business days after confirmation.

• During peak times, such as holiday seasons, handling time may slightly increase. We appreciate your patience.

Each toy is checked and packed to arrive safe, clean, and gift-ready if needed.

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Delivery Timeframes

After dispatch, shipping typically takes:

• Standard Delivery: 6–12 business days depending on destination

• Tracked Service: You’ll receive tracking information once your package ships

Delivery times may vary due to customs or local postal service performance. Unexpected delays, while rare, can occur.

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Shipping Regions

We currently ship to multiple countries and regions. If your location isn’t available at checkout, we may not yet support it—but we’re working to expand our reach.

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Shipping Fees

Shipping fees are calculated at checkout based on location, item weight, and method. From time to time, we offer promotional free shipping on qualifying orders—please watch for updates on our site.

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Customs and Duties

International customers: your order may be subject to import taxes or customs duties, depending on your local regulations. These are not included in the product or shipping cost and must be paid upon delivery.

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Delivery Issues

If you believe your order has been lost, delayed beyond the reasonable timeframe, or misdelivered, please contact us at [email protected]. We’re here to help resolve any issues and make things right.